Terms and conditions

TERMS AND CONDITIONS OF THE LONDON BET SERVICE

1. LEGAL STATUS

By accessing or utilizing the London Bet service, you acknowledge that it is operated by Thistle Bet Limited, a company registered in Cardiff, United Kingdom (Company Number 16120667). The service is licensed and regulated by the UK Gambling Commission under license number: 66162.

2. REGISTRATION AND LOGIN PROCESS

To utilize our services, you must register on our website or through one of our mobile applications. This registration process involves providing accurate information about yourself, including your email address and personal details. Upon completion of this process, we will send a verification link to the provided email address, which you must confirm within 24 hours in order to activate your account.

3. GAMING AND SOFTWARE PROVIDERS

We utilize games and software from various third-party providers who are licensed by the UK Gambling Commission (UKGC) or other reputable regulatory bodies. These include, but are not limited to, Pragmatic Play, Leap Gaming, and Evolution Gaming. Our total game count exceeds 1000 slots and tables.

4. BONUSES AND PROMOTIONS

While we offer various rewards and loyalty programs for our customers, including the Capital Gains system which provides automatic rebates on bets and casino play, there is no traditional welcome bonus available to new players. However, existing members may participate in weekly promotions such as Weekly Windfall or Borough Bonus (£20 max monthly on London teams). Terms of these bonuses include a 7-day expiry period for free bets with minimum odds of 2.0 applicable for sports betting.

5. VIP AND/OR LOYALTY PROGRAM

Our loyalty program is governed by the Capital Gains system, which automatically rewards members based on their bet activity and engagement with our platform. This includes various levels such as Sapphire, Ruby, Diamond that unlock higher rebates, free bets/spins.

6. PAYMENT METHODS AND BANKING TERMS

We accept debit card payments from Visa, Mastercard, and Maestro for both deposits and withdrawals, with a minimum deposit of £1 processed instantly without fees. Withdrawal processing time is between instant to 1 day.

7. KEY TERMS AND CONDITIONS

• Bonus Terms: All bonuses expire after seven days.
• Deposit Limits: These can be customized through our responsible gaming tools available within the platform.
• Account Restrictions: One account per user; self-exclusion options are available for those who need them.

8. MOBILE AND TECHNICAL FEATURES

Our mobile applications are available on both iOS and Android platforms, downloadable from their respective app stores (apps.apple.com/...). These apps offer fully responsive designs optimized for fast and light navigation across a variety of devices.

9. SECURITY AND FAIR PLAY

We employ SSL encryption standards in accordance with UKGC guidelines to ensure all data transferred between our servers remains secure. Our RNG has been tested and approved by the UK Gambling Commission, ensuring fair play for all customers.

10. RESPONSIBLE GAMBLING FEATURES

To promote responsible gaming practices within our service, we have incorporated several tools including:

• Deposit limits
• Reality checks (notifying players about their game time)
• Time-outs (temporarily restricting access to accounts based on user request)
• Permanent self-exclusion

Additionally, users are directed towards reputable support organizations such as GambleAware for assistance with managing gaming habits.

11. ADVANTAGES AND DISADVANTAGES

Advantages:

• UKGC licensed service
• Minimum deposit of £1 available
• Fast payment processing times (instant to 1 day)
• Transparent rewards and loyalty programs, including Capital Gains rebates

Disadvantages:

• No traditional welcome bonus is offered for new players.
• A limited set of accepted payment methods compared to some other operators.

12. GENERAL CASINO INFORMATION

Our service was founded in 2024 with its headquarters in Cardiff, United Kingdom (Operator/Parent Company Thistle Bet Limited). It operates within the UK and supports only English language, adhering strictly to regulations set by the UK Gambling Commission.

These Terms and Conditions may be amended at any time without prior notice. Users are advised to review them regularly for updates or changes affecting their experience on our service. By continuing to utilize London Bet services after these amendments take effect, users acknowledge that they understand and accept any new terms in place.